Contact

B.P. Hofstedestraat 50 - 7551 DG - Hengelo
info.cityhengelo@edenhotels.nl

+31 (0)74 851 68 00

Do you have a question or comment?

We are happy to help you. Check whether your question is listed here or use the form below. We will contact you as soon as possible.

Where can I park?

You can park in the parking garage opposite the hotel. The charges for this are €9.90 per 24 hours.

Can I pay safely online?

You pay securely with credit card or IDEAL via our secure payment link when making your booking online.

Why do I receive a payment request by email?

When you have made a reservation that requires advance payment, you will receive an email from us with a payment link. When the payment is made, your reservation is confirmed immediately! Click here for more information.

Is there free Wi-Fi available in the hotel?

Wi-Fi is free throughout the hotel

How late can I have breakfast?

Breakfast on Mondays through Fridays is from 07:00 to 10:00. On Saturdays and Sundays you can have breakfast from 07:30 - 11:00.

Can I also check out later on Sunday?

For a supplementary charge of €15.00 you can book a Lazy Sunday and you may check out until 17:00

Where can I park my bike?

You can park your bike in the hotel. Please enquire about this at our reception.

As of what age can I book a room?

Eden Hotels has clear conditions for making a reservation and minimum age. You must be at least 18 years old to make a booking and stay at our hotels without a parent or guardian.

Which measures is the hotel taking regarding COVID-19?

The health and well-being of our guests and colleagues is our main priority. Now and always. That's why we welcome guests in an appropriate manner and in accordance with all regulations of the Dutch government and RIVM (National Institute for Public Health and the Environment). To guarantee the safety in our hotels we have put together some “house rules”, making sure you will have a completely carefree and enjoyable stay. You can find them here.